Privacy Policy

Created: 24.05.2025

Review date: 24.05.2025

Next Review Due: 30.08.2025

This Privacy Policy explains how www.mindfulandpowerfulwithin.com, owned by Mindful & Powerful Within (the “Site”, “we”, or “us”) collects and uses your personal information when you visit, make a purchase from the site, use our services, or communicate with us. For the purpose of this Privacy Policy, “you” and “your” refers to you as the user of the website, whether you are a website visitor, a customer or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing the website, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use or access any of the services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

Use of personal information

In this privacy policy, personal information means information about an identifiable individual, such as the individual’s name, address, email and phone number.

We will only use and collect personal information provided to us for the purpose of:

• Administering, evaluating and improving the site

• Responding to your feedback and information provided in forms and surveys

• Sharing your stories if consent is obtained.

Sharing your personal information

You may choose to share personal information with us when you:

• Give feedback about our website via survey or feedback forms.

• Choose to be interviewed by our founder to share your story. If you choose not to use your real name and photo, we will use a pseudonym and eliminate any identifiable information. We will also remove any information if you change your mind.

• Sign up for our monthly newsletter to get the latest updates from us

• Enter your payment details to make a purchase. We use secure payment processing and will protect your information.

Personal information we collect from you & how we use it

• Basic contact details including your name and email when signing up for our newsletter.

• Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

• Shopping information including the items you view, put in your cart or add to your wish list.

• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Do not send us sensitive personal information or include it in feedback forms or surveys.

Feedback you provide

Feedback is important and is used to evaluate and improve the site. If you provide feedback by email, that feedback is sent to contact@mindfulandpowerfulwithin.com where this would include your email address and other identifying information that you have provided. However, this information will not be shared with anyone else.

Interview Information, Privacy, Control, Data Handling and Your Rights

When conducting interviews to gather stories and insights, we prioritize transparency and control for our interviewees. With your consent, we collect information to share on our platform. To ensure accuracy and your comfort, we will provide you with a copy of your interview responses for review. After confirmation, and upon publication, you retain the right to have your information removed from our website at any time. Interviews may be audio recorded, and detailed notes will be taken. We understand the sensitivity of this information, and therefore, only the founder actively participating in the interview has access to the raw data.

To safeguard your privacy, all information gathered during interviews is meticulously anonymized, ensuring your identity and personal details remain protected unless you explicitly choose to waive anonymity. Anonymization means that your comments, quotes, and any identifying location details will be removed, making it impossible to trace them back to you. We are committed to transparency and will clearly specify instances where anonymity may not be possible, such as when you provide explicit consent to be identified. If you prefer to maintain anonymity, we offer the option to use a pseudonym and remove any personally identifiable information

Furthermore, we understand that circumstances can change, and we respect your decision to retain the right to request access to, correction of, or deletion of your interview data at any time. We will provide you with information about how long we retain your data and our data security practices. We will also inform you about any third-party tools or platforms used in the interview process, such as recording software or transcription services. If you have any questions or concerns regarding our interview practices and your privacy, please do not hesitate to contact us.

Storage of information

Our commitment to your privacy extends to how we manage and store your personal information. When you provide data through interviews, forms, or feedback, it is held securely and treated with the utmost confidentiality. We understand the importance of protecting your information and, therefore, do not share it with unauthorized third parties. Specifically, email addresses are kept private and will not be made publicly accessible. However, it's important to note that we utilize third-party services, such as Hostinger for website hosting and MailerLite for newsletter management, which are essential for our site's functionality. While we carefully select these partners, it's crucial to understand that they also handle certain aspects of your data. We ensure that any data shared with these third parties is done so in accordance with their respective privacy policies and our commitment to data protection. Unless legally required, we will never disclose the names or email addresses of individuals who provide us with information without their explicit consent, ensuring your privacy remains paramount.

Statistical Information

We use Mailer Lite to collect statistical information about your subscriber behaviour and engagement rates for our monthly newsletter.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Hostinger and MailerLite.

• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

Cookies

Our website uses cookies to improve your experience, such as remembering preferences and enabling product purchases. You can manage or disable cookies through your browser settings if you prefer, though this may affect website functionality. We also use cookies for basic website analytics to help us improve our content

Children’s Data

The services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

Data Security

We are committed to protecting your personal information and data from any unauthorised or unlawful breach of security that leads to accidental access, disclosure, alteration, loss, or destruction of personal information.

The website is hosted by Hostinger which follows the latest security industry standards and best security practices to protect your personal information from unauthorized access or disclosure. For more information about the relevant safeguards that apply to the website, please refer to: https://support.hostinger.com/en/articles/1583287-what-security-measures-does-hostinger-use

Subscription to our newsletter through our website where we collect personal information such as your name and email address are stored in MailerLite’s data center where the highest operational standards in systems and processes in accordance with good industry practice are used to protect your information. For more information about the relevant safeguards, please refer to: https://www.mailerlite.com/legal/security-statement

However, despite best efforts, no method is perfectly secure. We cannot guarantee absolute security and advise of the following security recommendations:

Security recommendations

• We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

• Scan regularly all your devices with an up-to-date antivirus.

• Keep your CMS and application extensions updated to the latest version.

• Download extensions/plugins/modules/themes only from trusted sources.

If personal information is subject to a privacy breach or if there is a privacy breach, we will notify the relevant individuals and the Privacy Commissioner in accordance with our obligations under the NZ Privacy Act 1993.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via contact@mindfulandpowerfulwithin.com

Your Rights and Choices

• Right to Access/ know: You have the right to request access to personal information that we hold about you, including details relating to ways in which we use and share your information.

• Right to Delete. You may have a right to request that we delete personal information we maintain about you.

• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.

• Right of Portability. You may have a right to receive a copy of the personal information we hold about you

• Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.

• Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.

• Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you.

You may exercise any of these rights where indicated on our site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Links to other websites

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Complaints

If you have complaints about how we process your personal information, please contact us using the email contact@mindfulandpowerfulwithin.com. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details contact@mindfulandpowerfulwithin.com, or lodge your complaint with your local data protection authority.

Legal disclosure

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, or if you would like to exercise any of the rights available to you, you may send an email to contact@mindfulandpowerfulwithin.com